Global Team Communication Tips

When communicating by phone with people from different cultures–especially on a conference call when there are several people–it’s always a good idea to follow these two simple activities:

1. Send a brief agenda beforehand so people who are speaking a second language can prepare their thoughts, and
2. Send a follow-up email after the call to reiterate the key points of the discussion so that everyone is clear on the information they took away from the meeting.