Kenya Culture Tips
When in Kenya, or interacting with Kenyans, the following information will be essential ro avoid cultural faux pas:
* The most common greeting is the handshake preceded by the salutation “Jambo”, pronounced jawm-bow (“Hello” in Swahili).
* Kenya’s society is hierarchical, women over the age of 21 are often addressed as “Mama” and men over the age of 35 are often addressed as “Mzee”.
* At a social gathering, it is common for hosts to introduce newcomers to each guest individually. Introductions should never be rushed. It is polite to converse briefly with each person as this demonstrates an interest in them and an understanding of Kenyan etiquette.
* While direct communication is valued, Kenyans tend to qualify what they say so that the message is delivered in a sensitive way.
* Kenyans value tradition, so it is a good idea to provide a historical framework or context when attempting to introduce a new idea or process. They may ask questions until they feel comfortable.
* The culture is highly risk averse and tolerance for change is low, as the idea of it is not received with enthusiasm. The underlying belief is that change may threaten the social fabric. New projects will be carefully analyzed to assure that whatever risk they represent is thoroughly understood and addressed.
* Meetings seldom have scheduled ending times since what matters is finishing the meeting in a satisfactory manner to all concerned. In fact, Kenyans are amused at the concept of an ending time, since they believe the meeting ends only when all parties are finished.
* Two tips on physical gestures: If you want to use a hand motion to indicate you want someone to move closer, make certain that your palm is down. Never point with your index finger. Use your chin instead.
- taken from RW3′s CultureWizard™
