A Sense of Culture: Touch
A New York Times article details scientific evidence that demonstrates the importance of touch as an important means of nonverbal communication, calling it a part of a “universal human vocabulary.” The article states that certain messages are communicated far more quickly and accurately through touch than through words. However, specific ways of using touch to convey a message is almost always culture-specific. For example, a hug is not the universal greeting between friends, nor is a hand-shake the worldwide greeting between people meeting for the first time.
What is interesting about this article is that it looks more closely at the benefit of touch as a recipient and how it impacts behavior. For example, “students who received a supportive touch on the back or arm from a teacher were nearly twice as likely to volunteer in class as those who did not.” In another example, basketball “players who made contact with teammates most consistently and longest tended to rate highest on measures of performance, and the teams with those players seemed to get the most out of their talent.”
Are you conscious of the positive impact certain forms of touch can make?
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Sean


Interesting, though I am not sure it is very applicable to business life. There are culture that hugs/kisses is part of the contact but most of the business cultures aren’t like that, so I am not sure one can draw conclusions from it to business life.
Marion, its quite the opposite… touch builds trust. without trust, business and most relations, will not function very well. there is a new field of study about this, involving the brain sciences, neuromarketing.
If anyone is interested, I found a rather interesting website that seems to be a one stop resource for touch education… its http://www.21stcenturymed.org
cheers,
Jane