Solomon in Diversity Executive
In “The Cost of Ignorance,” an article in Diversity Executive magazine, Nikravan explores why “Miscommunication and a lack of cross-cultural understanding are two main barriers organizations face when it comes to working globally.”
Nikravan interviewed our EVP, Charlene Solomon, to understand RW3 CultureWizard’s best practices for teaching culture to global teams, which we achieve primarily through electronic methods.
“Best-practice companies are preparing in advance and making plans,” said Solomon. “It doesn’t mean you have to change your beliefs; it just means you’re more aware of other people’s belief systems.”
She also refers to “pull” technology in the learning context: “It’s important to deliver information to adult learners in bite-size pieces for the depth of knowledge that [an] individual learner wants at the appropriate time…”
What have you found to be the most effective way of learning about doing business effectively in other countries? Is trial-and-error a process your managers expect you to go through, or do you find preparation and review of best cross-cultural practices valuable?
